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Who is Rose City SHRM?

We are an affiliate of the Society for Human Resource Management.  Whether you are new to the HR field or have many years of experience, we are a local starting point for networking, information, professional development and continued support of excellence in Human Resources.

We welcome your use of this site as a resource, and encourage you to check back frequently for updated information. We also encourage your involvement and suggestions about all of our activities, on the web and off. We look forward to seeing you at an upcoming meeting or event!

Mission Statement

Equip, empower and engage HR professionals in the greater Tyler area.


Rose City SHRM members will be equipped with relevant knowledge, empowered by development opportunities, and engaged through networking opportunities to promote professional growth and optimize strategic workplace contributions in the greater Tyler area.

Meet Our 2021 Board Members

Cindy Walters

2021 President 

Cindy Walters holds the position of Area Human Resources Manager for Trinidad Benham Corp., a food manufacturer headquartered in Denver, Co. Cindy supports TBC’s Mineola, Texas plant in addition to locations in Dallas. Tx. and Arizona. Cindy has been in human resources for over 18 years working for Trinidad Benham and in retail distribution for Target Corp. She deems herself an “accidental” HR professional in that many years ago, a former manager asked if she would like to come to work for him in the HR department. She did and was hooked! One of the things she enjoys most about working in human resources is the opportunity to mentor and develop others to help them achieve their career goals. She holds a Bachelor’s degree in Accounting from UT Tyler and certifications as Professional of Human Resources (PHR) and SHRM Certified Professional (SHRM-CP). She has been a member of SHRM since 2013 and has been a member of Rose City SHRM since its inception in 2016. She has served on Rose City SHRM’s Board of Directors in the capacity of Secretary and President-Elect.

Holly Bishop

2021 Vice President

Holly Bishop has been in the Human Resources field for over 17 years beginning as a coordinator and working her way up to Senior Manager. She worked in the medical field for 11 years, manufacturing and shipping for 12 years, and most recently, four years in a retail distribution center in Jacksonville, TX, with over 500 employees at its peak. She enjoys being in a manager position because it allows her to experience all the HR disciplines and each employee she works with. Holly earned a BS in Business Management, has been a member of the National SHRM since 2005 and a member of Rose City SHRM since 2017, currently serving as its president-elect. She currently holds a SHRM-CP certification. Holly has sat on several volunteer boards over the years including the United Way, Salvation Army, several church committees, United Fund in Jacksonville, and most recently joined the Tyler ISD School Health Advisory Council. She has been a guest speaker at the UT Tyler Soules College of Business school for several years. Holly and her family moved from Marshall, TX, to Tyler in 2015. Since then, she has enjoyed getting to know the Tyler and surrounding communities. With a set of 13-year-old twins, she stays busy chauffeuring her children to practices, games and school activities.

Erica Fauss

Vice President of Technology 

Erica Fauss is currently the HR Generalist for the Heartland Security Insurance Group. She earned her bachelor's degree in (HRD) Human Resource Development from The University of Texas at Tyler. Erica's passion for serving others reflects in her work as she aims to mange the various roles that make up an HR Generalist. Erica started working at a retail insurance agency as file clerk during her senior year in high school then took on the role of IT Coordinator while earning her Associates in Network Information Management. She took a break to go back to school for her HRD and returned to the insurance industry this time in an HR capacity, so she has been in the insurance industry for a total of 17 years and in HR for 5 years. Erica has served as the VP of Technology for her local HR association for multiple years and is currently a licensed Foster Parent of two toddlers age 3 and 1.

Dawn Yount

Vice President of Marketing and PR

Dawn Yount is the Director of People for the Hospice of East Texas, a nonprofit hospice that serves 23 counties in East Texas. Dawn is an absolute and complete “People Person.” Her favorite part of her role in Human Resources is to coach and mentor employees and leadership, and to help ensure employees and management have the tools necessary to be successful. Dawn earned her bachelor’s degree from the University of Texas at Tyler and her MBA from Oklahoma State University (go Pokes!). Dawn also volunteers on the Board of Directors for Habitat for Humanity of Smith County and serves on the Alumni Committee of Leadership Tyler (Class 31 #Best Class Ever). In her spare time, Dawn loves to cook, travel (anywhere) and spend time with friends and family.


PO Box 6655
Tyler, TX 75711

SHRM Chapter #0758

   Tel: (903) 634-ROS

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